Please note: prices exclude postage, which will be added at the following rates:

In addition, there will be a handling charge of £2.00.

If no price is indicated for an item, please contact the administrator. If your order is likely to weigh more than 5000g, contact UYMP directly.

Refunds

You have the right to cancel the contract for purchase of any goods supplied by us, providing you return them in sufficient time to reach us within 7 (seven) working days of the date of receipt. This applies to all goods supplied by UYMP with the exception of CD, Video, DVD, software and Book and CD packages where the item has been either tampered with or unsealed.

If you would like to exercise this right, goods should be returned to our head office clearly marked 'RETURN GOODS' and you must include all relevant documentation. Please package the items securely; returned goods that are damaged will not qualify for refund. In accordance with the Distance Selling Regulations 2002, you will be responsible for the cost of the original despatch and the return of the goods. UYMP recommends that you use a recorded delivery method for return and obtain proof of posting in case of dispute. A refund will be given for only the value of the goods supplied and subject to the goods reaching us within 7 (seven) working days of the date on which you received them.

However, if you have purchased a CD, Video, DVD, software or Book and CD package and you find the goods faulty, you are advised to contact us on 01904 432 434 or email sales@uymp.co.uk. Clearly state your invoice/order number and the date so that we can arrange the return and replacement of the damaged goods. UYMP will replace the entire package, not just the damaged component.